Brand Certified
Pets at Home South Shields
4.4(934 reviews)
Certified by Pets at Home South Shields • May 24, 2026
Business Details
Unit 1 Station Road, South Shields, Tyne and Wear
NE33 1RD, United Kingdom
Certified by Pets at Home South Shields • May 24, 2026
+44 3456 080171
Certified by Pets at Home South Shields • May 24, 2026
https://www.petsathome.com/find-us/locations/pet-care-centre/south-shields
Certified by Pets at Home South Shields • May 24, 2026
About
Certified by Pets at Home South Shields • May 24, 2026
Pet StorePets at Home Ltd
Pets at Home South Shields is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home South Shields at your convenience. We’re proud to serve pet owners throughout South Shields with friendly service and trusted brands.
Location
Certified by Pets at Home South Shields • May 24, 2026
Pets at Home South Shields
Unit 1 Station Road, South Shields, Tyne and Wear
NE33 1RD, United Kingdom
Hours
Certified by Pets at Home South Shields • May 24, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 4:00 PM
5/25/20269:00 AM - 8:00 PM
Reviews
4.4
934 reviews
5 stars
597
4 stars
206
3 stars
80
2 stars
15
1 star
36
- PLPetrina LynchMay 19, 20265.0The staff member who served me was just lovely and super helpful to both me and another gentlemen- well worth travelling for !
- DOD OApr 26, 20261.0No comment.
- HRhils rApr 2, 20265.0Helpful staff and they stock the exact dog food I need.
- MJMR JAMEZMar 8, 20261.0Rude manger refused to sell me a pet because the previous pet had escaped and had not come back And was telling me to leave food on my floor for it after repeatedly tell him the manager That the pet was no longer gonna come back as it had been longer than four weeks And is impossible for any animal to survive that long without food and water and instead of throwing the cage away I thought I’d just get another one instead, but no, the manager had to come out with his cocky attitude And refused to sell me another one Now, if I’m not mistaken, no Stuff should be refusing to sell animals unless there’s a Wellfare concern An animal escaping and never coming back is not an animal Wellfare concern just the same as if the animal died of old age never mind, this is the same shop That Leaves dead fish Floating in their tanks keeping rabbits in a small Cabinet Have also been known to gas animals That are ugly and will not sell And keep the cute ones so they can treat animals kill animals But will refuse to sell animals I have raised a complaint But I do think Need to take further I might even take this to the papers
- AAandyclark34Feb 25, 20265.0Excellent staff
Frequently Asked Questions About Pets at Home South Shields
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order pet supplies online and collect them at Pets at Home South Shields?
Yes, Pets at Home South Shields offers a Click & Collect service that allows you to order online and pick up your purchases in-store, often within one hour.
Are pets allowed inside Pets at Home South Shields?
Yes, well-behaved dogs are welcome inside, provided they are kept on a lead and under control at all times.
What are the opening hours of Pets at Home South Shields?
Pets at Home South Shields is open Monday to Friday from 9:00 to 20:00, Saturday from 9:00 to 19:00, and Sunday from 10:00 to 16:00.
Does Pets at Home South Shields provide parking facilities?
Yes, many Pets at Home stores including South Shields offer parking facilities for customers.
Is Pets at Home South Shields accessible for people with disabilities?
Yes, the store is fully accessible, offering wheelchair access, accessible parking spaces, and lifts where available to ensure an inclusive shopping experience.
What types of pet products can I find at Pets at Home South Shields?
The store offers a wide range of pet products including food, treats, toys, bedding, healthcare products, grooming equipment, and training supplies for various pets.
What services are available at Pets at Home South Shields?
Services include Click & Collect, free help and advice, free harness fitting, free weight checks, nutrition consultations, an adoption centre, licensed medicines, pets in-store, and a carry to car service.
Are there any nearby attractions or facilities to visit when I come to Pets at Home South Shields?
Yes, nearby you can visit Norham play park or get active at Team Ferguson Gym and Serenity Jiu Jitsu. These are great places to visit before or after your shopping trip.
How can I get to Pets at Home South Shields using public transport?
You can use Percy Main Metro station, which is a nearby train station, making it easy to reach Pets at Home South Shields using public transit.
Are there any food or dining options near Pets at Home South Shields?
Nearby dining options include Sambuca Percy Main, an Italian and pizza restaurant, and McDonald's, a fast food restaurant, ideal for grabbing a meal during your visit.
Brand Certified Facts from Pets at Home South Shields
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Certified May 24, 2026Yext Knowledge Graph
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